Thanks for sending Carlos over to fix out electrical problem at (**), Nampa. He did an outstanding job, was professional and business-like. We will use T & C Electric anytime in the future. Megan was wonderful to work with also and we appreciate your time. 5-star review posted on Yelp this a.m.
Dec 13, 2012
Andy Ward, Pres.
Town & Country Electric
We are first time customers of your company. After receiving a referral from Gary Christensen of Johnson Electric, we decided to give your company a try, for what we perceived as an emergency.
Your receptionist, Amy, was very congenial and helpful and went to an extra effort to find a service man. He could come out to our home within an hour!
Jim Stansell was very informative re(garding) our bad receptacle being the cause for our outage.
We were quite concerned that it would cause a fire. He was very pleasant and did a good job without it costing us a good deal.
We were impressed the following day with a receipt of the itemized statement and your letter.
Thank you for your excellent service!
Terry & Maureen Hopkins
We would like to take this opportunity to thank your employee for the professional work that he performed at our home.
He was very aware of our needs and was willing to improvise throughout the job to meet the needs of the projects.
Thank you for contacting me concerning my recent electrical problems. I was going to write to you anyway.
I have had repairmen, contractors, delivery people in and out of my home all summer. Some of the experiences have not been pleasant. Everything from no-shows to workers who didn't bring tools with them. I had to beg a roofing contractor to give me a start date (after a payment, of course). I am still waiting for the guarantee package he promised when they finally completed the roof and accepted final payment approximately July 24th. At that time he said it would be three to four weeks.
What a refreshing surprise it was to do business with Town & Country. I was told when the technician would be here, he phones when he could get here earlier. I missed the call, call your office, the technician had gone on another job. She gave me an approximate time and he called when he was able to do the work. Then the receptionist called and told me he was on his way. I was so pleased with the service. Those calls took probably two minutes. It was a small job, but the service I received from you office staff and your electrician went above and beyond the $73 service call. Other businesses would do well to study your business model.
Thanks again, and continued success with your business. You certainly do it right.
I just wanted to express my appreciation at the service Town & Country Electric provided a couple of weeks ago at a small house I own with a couple of partners in N Nampa.
We were having issues with the power for the house, your technician arrived at the first opportunity, determined immediately the issue was with Idaho Power and was on his way. I was also impressed with the fact we were not even assessed with a service charge, we appreciate that!
We are set to sell this house within a couple of weeks or so and following the we will be pursuing purchasing another fixer project. If all things turn out well I'm hopeful we can utilize quality service such as yours in the near future.
By the way, I initiated the call from the recommendation of one of my partners, Roger Campbell. He is the former owner of Containers West in Nampa and spoke highly of his experience and contact with Andy Ward. Hopefully we can establish a solid business relationship during these difficult economic times. Thanks again!!
Vision Real Estate
I would recommend Town & Country Electric for any and all electrical needs.
I've worked with them directly on numerous projects over the past 11 years.
They've had impecable service and have always shown the utmost integrity.
They are always the first I call for electrical needs.
We have used Town and Country Electric as our electrical contractor on at least five dairies and have been very satisfied with their skills, knowledge and work ethic.
They follow through on their bids which are very thorough; they use quality materials; they know the code; jobs are completed in a timely fashion; they keep to the project schedule and their workmanship is exemplary.
We would highly recommend them for any electrical project, large or small.
ISOM Industrial Metals
Phone: (208) 459-9441
Mobile: (208) 941-0496
Cheers to Town & Country Electric, Gale Insulation, and especially to Carl from KMD Mechanical. A competitor inspected our HVAC system and guaranteed it would give out this winter and (shock) recommended pricey repairs. They also told me I'd need a new AC unit, and that my insulation levels were horribly low. Town and Country refuted that and told me the prices for the things that could go wrong were much less. Carl cleaned up a mess for free and answered all my questions. Gale Insulation came to the house at 7 a.m. and inspected thing for free. Cheers to google local businesses.