A couple weeks ago in the midst of rather hot weather our church was faced with a problem involving our lawn irrigation pump.
Our efforts were to no avail which prompted our call to your office. One of your employees was dispatched to our problem site and he quickly determined the problem. What could have taken four days shrunk down to one.
Just wanted you to know that his extra efforts to provide superb service were immensely appreciated. His customer service attitude was outstanding and the results he achieved were beyond what was thought possible.
Thank you for a job extremely well done. You saved the day for us and the lawn.